My mom was a resident at Cold Spring Hills for about a year and a half. She passed away peacefully in January at the age of 92. Mom suffered from dementia, as well as suffering a stroke, which left her without the ability to walk, speak, or use her left side. I visited mom quite often and was always impressed by the treatment she received from all those who took care of her. Much had to be done to make her comfortable and keep her as pain free as possible. Her nurses and aides were all so patient with her, as she could get aggressive when she was touched or didn't understand why things were being done to her. I don't know everyone's last name, but I would like to mention them and let them know just how much they were appreciated. Marguerite and Guerda, Ann Marie, Carol, Claudette, Revinson, Drucilla, Wesnie, Francois, and Mirelle. Mirelle was with mom during her dying moments. When my husband and I got there, she told me that she had cleaned my mom, made her comforable and what particularly touched my soul was that Mirelle told me she had recited the 23rd Psalm for mom. I could see that mom was letting go but I could also see that she was letting go peacefully. Mirelle is a very special person, as are all of the nurses and aides who worked with mom and they have my heartfelt thanks. They were mom's angels on earth. Your PT/OT staff are top notch. I would particularly like to commend mom's OT - Akther. His patience, kindness, and hard work with mom and the time he took to explain to me how she was doing, were all invaluable. Mom lit up every time she heard his voice and would give him her best smile! Your recreation staff is so amazing. Each and every one of them works so hard to bring happiness to the residents. They are upbeat and truly care for all. Angela and Melissa always brought sunshine into mom's life at a time when it was needed. I will miss the Sunday afternoon concerts with mom, but I know that she is now surrounded by wonderful music, free of pain. I will recommend Cold Spring Hills to others who are in need, without hesitation. I thank you all, my family thanks you all, and my dearest mom is smiling down and thanking you all.
- Suzanne Oftring