Testimonials

My mom was a resident at Cold Spring Hills for about a year and a half. She passed away peacefully in January at the age of 92. Mom suffered from dementia, as well as suffering a stroke, which left her without the ability to walk, speak, or use her left side. I visited mom quite often and was alwa(view more)
- Suzanne Oftring
I find myself in a unique position of writing my second recommendation in a matter of a couple of months! For during this summer, your PT/OT and nursing team (and aides) also helped my daughter literally get back on her two legs/feet. That is why when my husband needed rehab after his knee replaceme(view more)
- Barbara Faruzzo
On behalf of my family, I would like to express my gratitude for the care of my wife, is receiving at Cold Spring Hills Center for Nursing and Rehabilitation. Ines became a resident, about 2 years ago. We have nothing but good things to say about the nurses, aides and staff in that unit. She was re(view more)
- Armand Tarantelli
I am writing this on behalf of my mother. I just wanted to express my sincerest thanks to all of you for the amazing care you provided my mother with. My mother will miss all of you. I couldn't believe how nice everyone was. The care was fantastic. They helped my mother, who has dementia, become mor(view more)
- Joseph Tufano
Fantastic facility, they keep it very clean which is not an easy job so I really appreciate that. They offer many different specialized services and programs which is one of the reasons I recommended them to a family friend and so far she's been very happy which in turn makes my family and I very ha(view more)
- Craig E.
I have been at Cold Spring Hills many times. I just want to say a nurse by the name of Dina Carelus was great to me. She took such good care of me. I know the bad rap you have been getting. She was great. That was at Norwhich 3. At Norwich 1, I loved Nurse Barbara. She helped me so much when I first(view more)
- Jeffrey M.
Great People and a peaceful environment. My Aunt said she likes to stay here. She said its like home. We do not have to worry about anything. (view more)
- Richa Sharma
My husband and I went to this Rehab facility after contracted covid 19. We were very happy with all the staff from maintenance staff especially Shavone and Liz and all the AIDS and nurses on the floor. They took very good care of us. Always came with a smile and encouraging words. The physical thera(view more)
- Sandy Feuer
As a resident here for these last five years, I would like to share my thoughts with you. Park Avenue Extended Care is my home in so many ways; my bed is very comfortable, my meals are tasty and plentiful, my room is kept so clean and most of all, the staff of doctors, nurses and aides are very cari(view more)
- Dorothy Meehan
When you enter the sliding doors of Park Avenue Extended Care you'll see a clean spacious lobby with couches and a television so that residents, family and friends can visit or enjoying the television. On Saturday and Sunday you can enjoy free coffee and cookies. Every month we have get together on (view more)
- Mary Gambetta
I highly recommend Park Ave to everyone who needs a lot of care. I was in need of extensive care when I first arrived at the facility. Today I get to walk out of here and I’m so thankful to all the staff Who helped me achieved all my goals. I especially want to thank the nurses that took care of me (view more)
- Jodi A.
This facility is very clean, the Aides are their best asset. When you are very needy and your body is not able to move, all the ladies are so dedicated to help you with a genuine heart to make you feel comfortable and assist you very kindness. The nurses are also so helpful. I do recommend this faci(view more)
- D.H.
Facility is excellent. Aides and nurses are very nice and helpful. They helped me get better to come home to my family.(view more)
- C.H.
The facility is very nice. I have no complaints while being here at Park Ave. The staff are super caring and are really attentive to the needs of the residents. All the departments are exceptional and the facility overall is superb. I am very happy with choosing Park Ave and will recommend everyone (view more)
- J.A.
The staff and administration treated me like a king. I've never been hospitalized before so this was my first experience. My nurses and health care aids were phenomenal. I actually felt like a baby cared for by a bunch of great moms.(view more)
- R. Santoro
The ladies who cared for me were very nice and they were very helpful. I was able to get strong enough to go back home with my family which I am happy about. The facility is nice. (view more)
- R.K.
I can't thank Parkview Care Rehabilitation Center enough. All the special attention from the nurses the care was diligent, timely, efficient, and sincere. All very professional. Senior staff, social workers also rose to the occasion in the highest esteem. They took care of me when I could not take c(view more)
- KS
I would 100% recommend Parkview Care and Rehabilitation Center! My uncle was here for a few months and raved about the level care he received. The staff was very attentive and professional and the administrator was on top of all the insurance details and made sure my uncle was happy throughout his s(view more)
- Allison Grace
I was at Parkview for just under three months in that time I met amazing people. Both staff and residents. Thanks to the wonderful physical and occupational therapist I was able to recover from a broken hip and pelvis. Not only that but the recreational staff made it a fun time too. I'm thankful for(view more)
- NC
I have been a resident in this facility for 17 years now. I am the president of resident council. I take pride in this facility and all the hard-working employees in it. With being an amputee, the rehab and nursing team never fails me. My nurses Farah, Tiffany, and Barbara are amazing. The rehab tea(view more)
- AW
My aunt has been a patient at the Care Center for over three years. I am a daily visitor. While we have had ups and downs during this time, I want to acknowledge something that touched me deeply over the holiday season. The recreation department decided to play Santa's "elves" and distributed smal(view more)
- Laura Lyons
Thank you for everything that you did for me and my mom you were all so helpful and receptive whenever I needed something. Please also thank the PT and OT staff - Joceila, Carol, Linda and everyone else who worked with mom. All of you made my mom's stay, and her last days in particular, easier. I (view more)
- Claudette Bianco
We would like to send our true and heartfelt thank you for all your care and help with our mom while she was in your facility. We as a family knew that the care and love shared by all the units she was in was genuine and heartfelt. Mom enjoyed all her units and the staff always went out of their way(view more)
- Deborah Maile, Jim Cogger, Sue Grimes
It is with our most sincere gratitude that we write this. She was treated with the utmost respect, compassion and care at your center. Your staff made most of her days there not just bearable but pleasant, interesting and yes on some days even fun. We believe you have created a place where many, who(view more)
- Vin and Connie McSherry
My father entered Townhouse Rehab and Nursing in late February 2020 following a Tracheostomy. We were very apprehensive about my Dad living in a nursing home, as any family likely would be. However, Townhouse impressed us from Day One and we knew our Dad would be in good hands. Before Covid hit, m(view more)
- Susanne Kimball